End User License Agreement
Last updated: May 26, 2026
This End User License Agreement (the “Agreement”) is a binding contract between you (“you” or “User”) and spanish-moss (“we,” “us,” or “our”) and governs your access to and use of our website, online ordering tools, account portal, and any related software made available by us (collectively, the “Services”). By accessing or using the Services, you agree to be bound by this Agreement. If you do not agree, do not use the Services.
1. License Grant
Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your own personal or internal business purposes related to browsing, purchasing, and managing orders.
2. Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us promptly of any unauthorized access. We may suspend or terminate accounts that we reasonably believe are being misused.
3. Acceptable Use
You agree not to:
- use the Services in violation of any applicable law or regulation;
- reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services, except to the extent such restriction is prohibited by law;
- scrape, crawl, harvest, or otherwise systematically extract content or pricing data from the Services without our prior written consent;
- interfere with or disrupt the integrity or performance of the Services or attempt to gain unauthorized access to any portion of them;
- upload or transmit malware, exploits, or any code intended to damage, disable, or compromise the Services or other users;
- use the Services to submit fraudulent orders, misuse promotions, or otherwise circumvent pricing, tax, or shipping rules; or
- use the Services to develop a competing product or to benchmark performance for publication.
4. Orders, Pricing, and Availability
All orders are subject to acceptance and to product availability. We may correct pricing errors, decline or cancel orders, and limit quantities at our discretion. Prices, promotions, and product information are subject to change without notice. Any payment authorization is governed by our Privacy Policy and the terms of our third-party payment processor.
5. Intellectual Property
The Services, including all software, text, graphics, logos, product images, and other content, are owned by us or our licensors and are protected by intellectual property laws. Except for the limited license granted above, this Agreement does not transfer any right, title, or interest in the Services to you. Third-party trademarks shown in connection with products belong to their respective owners.
6. User Content
If you submit reviews, comments, photos, or other content through the Services (“User Content”), you grant us a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, display, distribute, and create derivative works from that User Content in connection with operating and promoting the Services. You represent that you own or have the right to grant this license.
7. Third-Party Services
The Services may link to or rely on third-party services such as payment processors, shipping carriers, marketplaces, and accounting providers. We are not responsible for the content, policies, or practices of those third parties, and your use of them is governed by their own terms.
8. Disclaimers
THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY INFORMATION OBTAINED THROUGH THE SERVICES WILL BE ACCURATE OR RELIABLE.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR AFFILIATES, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM AND (B) ONE HUNDRED U.S. DOLLARS (US$100).
10. Indemnification
You agree to defend, indemnify, and hold us harmless from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your User Content, or your breach of this Agreement.
11. Termination
We may suspend or terminate your access to the Services at any time, with or without notice, including for any actual or suspected breach of this Agreement. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and indemnification) will survive.
12. Governing Law and Disputes
This Agreement is governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. Any dispute arising out of or related to this Agreement or the Services will be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.
13. Changes to this Agreement
We may update this Agreement from time to time. Material changes will be indicated by updating the “Last updated” date above. Your continued use of the Services after an update constitutes acceptance of the revised Agreement.
14. Entire Agreement
This Agreement, together with our Privacy Policy and any order-specific terms presented at checkout, constitutes the entire agreement between you and us regarding the Services and supersedes any prior agreements on the same subject.
15. Contact
Questions about this Agreement can be sent through the support address listed on the Services. We will route your request to the appropriate team and respond within a reasonable time.